Service First Processing Privacy Policy

This privacy policy covers the as well as all of your dealings with Service First Processing (collectively, the “Site”, “us” or “we”) and all products and services provided directly by the Site.

If you have questions or concerns regarding this policy, you should contact us via the contact information provided on this Site. By using Site, whether you procure any services from us or our suppliers or processing banks (collectively, “Suppliers”) or not, you agree to the terms of this Privacy Policy.

Information Collection

Except as otherwise agreed by yourself and us, we are the sole owner of the information posted or collected through the Site. Site collects information from its users, such as you, at several different points on this site.

We request information from the user via our Site and via e-mail. You may be asked to provide contact information (such as name, email and postal address), financial information (such as bank account numbers, date of birth, credit card number, expiration date, credit information and other non-public personal financial information), information concerning your business (type of business, years in operation, sales volume, suppliers, customers and other information) as well as other information concerning your business, such as average monthly processing volume, average dollar amount of credit card transactions and other sensitive business information relating to your business..

Information Use

The information we collect is used exclusively for underwriting your account and deciding if our organization or our Suppliers wish to do business with you either as an agent for the solicitation of merchant services or as a merchant to whom merchant services (credit card and debit card processing) will be supplied.  When you apply for services from our Suppliers we will transmit your information to them and they will hold it subject to their privacy policies, such as they may be.  We may also use your information to solicit you, either directly or indirectly, to offer additional products or services or to permit third parties to do the same.


We store information that you provide to us (such as documents e-mailed to us or uploaded to us through the site or created by our Suppliers in respect of your use of services that we supply or resell) or that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users. Consequently, collected information is tied to the users personally identifiable information. This profile is used to tailor a user's visit to our Site, and to direct pertinent marketing promotions to them. We do not share your profile or any part thereof with any third parties except actual or potential Suppliers.

Log Files

Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Site.  We may also disclose your information to our sponsoring bank in order for such bank to evaluate whether or it or we can do business with you.

Business Transitions

In the event Site goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.


You are under no obligation to provide any personal information to us.


This Site contains links to other sites. Please be aware that Site, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.  Certain of our suppliers, such as processing banks, will enter into agreements directly with you to supply their services to you; we are not necessarily parties to such agreements and we take no responsibility in respect of the information that is provided by you to them or by us to them on your instructions as part of the application or boarding process with them.


We take every precaution to protect your information. When users submit sensitive information via the Site, their information is protected both online and off-line.  Only employees or consultants, if any, who need the information to perform a specific job (for example, our billing clerk or a assessment consultant) are granted access to personally identifiable information. Our employees and consultants, if any, must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, all employees and consultants, if any, are kept up-to-date on our security and privacy practices. As well, any time new policies are added, our employees and consultants, if any, are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.

If you have any questions about the security at our Site, users can send an email to Site at the address provided at the contact section of this site.

Correcting/ Updating/ Deleting /Deactivating Personal Information

If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information please contact us by telephone or postal mail at the contact information listed at the contact section of this site.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement on this Site.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us via the contact information provided at the contact section of this Site.